Exhibitors

GB United Kingdom
Stand No: M1000

BigChange by name, BigChange by nature! BigChange is an established force in mobile workforce management, offering a system that transforms the way companies manage their mobile operations. JobWatch from BigChange is the paperless way to plan, manage, schedule and track any mobile workforce. This powerful all-in-one Mobile Workforce Management enables companies to can manage their entire operation, from quote all the way through to invoice.

GB United Kingdom
Stand No: M1025

Cognito iQ Mobile is a cloud-based platform that enables businesses with mobile workforces to plan, execute and monitor field performance. Using a standard API the intelligent mobile workflow seamlessly guides field workers through tasks, with an easy to use intuitive workflow, available on any mobile device.

Using decision-tree logic to guide workers through tasks, the workflow adapts according to the data entered - that's the intelligent bit. As data is gathered about each shift it connects workers in the field with the back office in real time, with a constant flow of information between the field and core business systems.

Real-time data from the field is presented by Cognito iQ OPA (Operational Performance Analytics) in a series of easy to understand dashboards, providing the ability to drill down into granular detail and enable service transformation and enhanced performance of the workforce, by understanding your service organisation at every level including:

·         Organisational

·         Regional

·         Team

·         Employee

·         Task

You can then compare past and current performance levels in order to identify:

·         Gaps in process

·         Regional and seasonal trends

·         Best (and worst) employee performance

·         How today's data compares with historic performance

·         The impact of changes and improvements

Cognito iQ OPA is also available as a stand-alone product to integrate with other mobility systems.

GB United Kingdom
Stand No: P1100
New

Commusoft is the all-in-one software solution for managing field service businesses. From first contact to final payment and beyond, Commusoft streamlines and centralises every process involved in running a successful and profitable business.

The cloud-based software runs from anywhere on any device, even without an internet connection. The moment your engineers are back online, every action and piece of data syncs across the system. No more not knowing where your workforce is or being tied to a desk in the office.

See how much time you could save and revenue you could generate with powerful job management software from Commusoft.

GB United Kingdom
Stand No: P1150

eBECS, a DXC Technology Company. We are an award-winning Microsoft Gold Partner delivering Total Microsoft Business Solutions and Managed Services globally that help customers digitally transform their businesses, cut complexity and cost, improve customer service and drive growth.

We do this using tailored, industry-focused Microsoft Dynamics 365 solutions that embrace Operations (AX and NAV ERP), Sales, Marketing, Customer Service (CRM), Field Service, Project Service Automation, Analytics, BI and IoT — on-premises or in the Microsoft Azure intelligent cloud.

GB United Kingdom
Stand No: N1050

Exel Computer Systems plc, a UK software author, has been developing, implementing and supporting business software solutions since 1985. With hundreds of successful implementations and thousands of users around the world, Exel has a proven track record of working with some of the world's most well-known organisations.

Exel's experience and extensive industry knowledge ensure that they are best placed to assist their customers to achieve competitive advantage through the employment of a state-of-the-art business solution. In a constantly changing business environment Exel is a provider that you can trust, and with continual product investment, a company which will be around in the future.

GB United Kingdom
Stand No: N1170

FLS offers the fastest leanest smartest solutions for field force scheduling, dynamic route optimisation and mobile workforce management. Our market leading technology is quick to configure yet remarkably flexible to individual needs. 

Visit FLS to see how we can help you deliver exceptional efficiency and customer experience by using the most accurate time-of-day and current traffic driving speeds, self-learning, engineer chemistry index, capacity planning heat-maps, what-if scenario simulation, self-service appointments, track-my-engineer to arrival and more.

FLS VISITOUR is used to daily schedule 40,000 engineers, inspectors and surveyors at British Engineering Services, Mitie, Royal Mail Property and Facilities, SKY TV, Direct Line Insurance, Baywater Healthcare, Selecta vending, Jungheinrich materials handling equipment and more. They each profit from maximum efficiency, reduced field service operational costs by up to 20% and significant improvements to customer service quality/experience.

As proof we are a good choice, FLS UK recently scored a Net Promoter Score of 100 in response to a survey answered by every live customer “Would you recommend FLS VISITOUR to a friend with a similar scheduling requirement?”.

FLS VISITOUR and FLS MOBILE will integrate seamlessly with your SMS, ERP or CRM, including SAP and Dynamics.

FLS has UK operations in Reading, Berkshire and Warrington, Cheshire.

GB United Kingdom
Stand No: L1160
FR France
Stand No: L1100
New

GEOCONCEPT designs and implements cartographic optimization technologies for professional use. Leader in geographical optimization of Field Services and pioneer in the Field Sales Management market, GEOCONCEPT's software solutions optimize the day-to-day movements of more than 150,000 mobile staff throughout the world: technicians, sales people, delivery staff...

GEOCONCEPT positioned in the September 2017 Gartner Magic Quadrant for Field Service Management.

Geographical schedule optimization is the cornerstone of field service management and helps mobility decision-makers and operational staff to define relevant, realistic and profitable schedules, while providing high-quality customer service, and managing emergencies: installation, repair and maintenance services, sales appointments, pickup and delivery...

GEOCONCEPT's solutions ensure fast and huge productivity gains (10 to 30% in average). If we consider that a technician costs 60 000$ a year, it's at least 6 000$ saved each year for each technician of the company.

GEOCONCEPT offers a large choice of deployment modes: on-premises, single-tenant cloud and multitenant cloud as well as web services and APIs.

GB United Kingdom
Stand No: P1110
New

Handheld are the world's fastest-growing manufacturer of rugged mobile computers with a line-up specifically developed PDA's and Tablets for use in tough environments such as Field Service and Facilities Maintenance.  Handheld will be showcasing a number of new products including the Algiz 8X Rugged 4G/LTE Tablet PC and Nautiz X9 Rugged PDA during the FSM 2018 show, stop by and see how Handheld can help maximise the availability of your field service workforce.

GB United Kingdom
Stand No: N1100

Kirona's Field Service Management solutions enable organisations to increase productivity, customer service, real-time visibility and reporting whilst reducing costs. 
Kirona's suite of IT solutions includes DRS; the leading dynamic resource scheduling tool currently used by over 350 organisations to efficiently plan and dynamically schedule their field based work force. Kirona's Job Manager mobile application connects centralised teams with their field-based workforce in real time and Kirona's InfoSuite provides key performance indicator data, enabling real-time actionable insight. Kirona's innovative technology individually delivers significant value to field service organisations and when combined, they deliver a unique advantage. 
Kirona are approved G Cloud Crown Commercial Service  Digital Marketplace Suppliers and have been awarded  ISO 20000-1 Information Technology Service Management, ISO 9001 Quality Management and ISO 27001 Information Security Management.

US United States
Stand No: P1170
New

Launchcloud is a field service management software provider and we have been sending shock-waves through multiple industries thanks to our innovative field team capabilities such as chat, booking, automation, and message bots.  
Specialising in field management software, our Launchcloud platform allows information to be gathered quickly and easily whilst also allowing detailed analytical data to be reported on even when offline.    

GB United Kingdom
Stand No: P1070
New

Run a smarter fleet with Masternaut's vehicle tracking & fleet management solutions. As a pioneer of the telematics industry with over 20 years' experience, we help businesses be smarter about safety, savings, service excellence and sustainability. Over 10,000 businesses trust us already - why not you?

Masternaut's powerful fleet tracking software and patented vehicle tracking devices help our customers save £660 per vehicle annually. With over 300 telematics experts in the UK and France, we are always on hand to help you run a smarter fleet. Get a demo: www.masternaut.com

GB United Kingdom
Stand No: M1020
New

Our goal is to provide cost-effective, best-of-breed wireless solutions to protect, manage and maximise your fleet and mobile assets. Our guarantee is that each device or service we offer is current, robust and reliable.With 24/7 Location tracking at your fingertips, you'll always know where your vehicles & assets are. Take advantage of over 40 administrative reports, google maps with satellite view, and a whole lot of features control your fleet and use them optimally.

Neatcom is one of the most reliable, scalable and comprehensive fleet management solution currently used by customer in several countries to improve their fleet operations, asset utilization and driver safety with GPS software that scales to fleets of all sizes. It will help to reduce labor and fuel costs by keeping tab on idle time and total and give business owners the right tools to be Productive & Successful in their Fleet Operations.

GB United Kingdom
Stand No: N1150
New

Whether service is an add-on to your asset sales, or a business in and of itself, ServiceMax from GE can help you get the most from your field service teams and ensure high levels of customer satisfaction.

ServiceMax goes beyond work order management and basic dispatching, providing a complete suite of capabilities to support the most critical aspects of service operations management. And it's focused on the operational users – whether your dispatch teams, or the technicians in the field – with user environments designed to be easy to use, and that make it easy to access whatever supporting data may be needed as work is performed. Explore the key areas noted below to see how these solutions can lead to increased revenue, higher field service productivity, and greater customer engagement.

Part of a broad range of solutions aimed at optimising assets and operationsWithin Novotek's portfolio, ServiceMax works alongside other OT solutions such as SCADA, or Asset Performance Management, to bring additional value to customers by using asset data as part of field service operations.

GB United Kingdom
Stand No: M1015
New

Okappy combines social and market network technology to communicate and collaborate with employees, subcontractors, across different sites and with different B2B clients. Okappy has often been used by facilities managers to keep on top workflows and manage jobs.

GB United Kingdom
Stand No: P1080

Prerogative specialise in delivering Greentree ERP systems to companies throughout the UK. Over 10,000 companies rely on Greentree every day to run their business. With extensive service management functionality for both office and field users, whatever your company size, you can benefit from a low-cost, high performance, fully integrated ERP and business management solution that will help you maximise productivity, add value and effectively manage your growth.

At Prerogative, our extensive experience combined with our commitment to providing the best possible customer service ensure we deliver in streamlining your business processes, solving your business challenges and put your organisation in a more efficient and effective position.

GB United Kingdom
Stand No: N1150
New
GB United Kingdom
Stand No: N1000

simPRO Software provides Job Management Software for the Trade Service industry. simPRO's flagship product, simPRO Enterprise integrates every aspect of the trade service business to easily identify the who, what, where, when and how-much of any job. Enterprise enables both service and project based businesses to get the work done on schedule and get paid on time.

GB United Kingdom
Stand No: M1170
GB United Kingdom
Stand No: M1010
New

TVS are a global company with over 30,000 employees and an annual turnover in excess of $7B; developing innovative supply chain solutions for our customer base is our core competency.

We utilise best practice developed and delivered to our customers within the Automotive, Beverage, Defence, Industrial and Utilities sectors.

Our supply chain solutions are developed in a partnership approach with our customers ensuring that each solution meets their exacting requirements drawing on extensive industry and sector best practice.

The services provided cover full end to end supply chain solutions or can also be built on a modular basis.

Whether you are looking to outsource your procurement requirements or requiring solutions for managing your inventory?

Whether you need solutions for your logistics and distribution or facilities for holding and managing your stock?

You may require sophisticated e-commerce solutions for your teams and engineers in the field, so they can view and order the products they require through a fully bespoke e-procurement solution via their mobile handhelds or tablets?

You may be failing to manage your inventory properly, with too much stock, high levels of obsolescence, frequent stock outs or simply not knowing what stock you have or where it is?

TVS can provide value added cost saving solutions to all these problems.

Our Core services include:

   Procurement & Supplier Management
   Inventory Management
   Demand Forecast Planning & Supply Chain Management
   E-procurement solutions & Product Data Management
   Storage & Handling, Stocking & Warehousing
   Logistics and Distribution
   Returns Management
   Field Support Services
   Mobile Resource Management


All these services are underpinned with TVS' own unique IT capability which is fully compatible and able to integrate with all known customer IT platforms.

Furthermore our policies are compliant and regulated by the following accreditations;

ISO 9001- Quality Management,
ISO 14001 – Environmental Management
ISO 18001 – Occupational Health & Safety
ISO 27001 – Information Security Management
Cyber Essentials Plus – Online Security

We truly believe that the best solutions are developed through a partnership approach and hence all TVS Supply Chain Solutions are bespoke and unique to each and every one of our customers.

In an environment when reducing cost and improving efficiency and productivity is critical for all businesses; TVS can provide the differentiator which your business is looking for.

GB United Kingdom
Stand No: M1150

Verizon Connect is the world's leading mobile technology platform, guiding a connected world on the go by automating, optimising and revolutionising the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services help enterprises work safer, smarter, more efficiently and more compliant.

GB United Kingdom
Stand No: N1120

WorkPal is our software solution for mobile workflow management, reporting, tracking and invoicing. It has been designed and developed by our in-house software team and is a Web App for Office PC users and a Smartphone App that instantly synchronises the paperwork of office and field based teams, transforming the distribution, management and time frames of jobs, paperwork and invoicing. We work in a number of diverse industries including facilities management, fire safety & testing, winter maintenance, plumbing and heating, grounds maintenance, security, air and refrigeration, electrical contractors, contract cleaning, internal maintenance and more. We are continually breaking into new industries. 
Workpal is all about efficiency. It's about giving our clients the ability to provide field workers the right information at the right location at the right time. A more efficient workforce means that our clients work load is completed more effectively and consistently, with enhanced quality of service.  The result – more productive workforce, greater customer satisfaction, better bottom line performance.

WorkPal keeps our clients mobile teams focused on their immediate priorities and gives them full access to their work schedule, job briefs, all necessary documentation and real time integration with back-office systems. It even allows field staff to work seamlessly, whether they have a network connection or not. Information automatically syncs back to the server when they come back into network coverage.