Kirona's Field Service Management solutions enable organisations to increase productivity, customer service, real-time visibility and reporting whilst reducing costs.
Kirona's suite of IT solutions includes DRS; the leading dynamic resource scheduling tool currently used by over 350 organisations to efficiently plan and dynamically schedule their field based work force. Kirona's Job Manager mobile application connects centralised teams with their field-based workforce in real time and Kirona's InfoSuite provides key performance indicator data, enabling real-time actionable insight. Kirona's innovative technology individually delivers significant value to field service organisations and when combined, they deliver a unique advantage.
Kirona are approved G Cloud Crown Commercial Service Digital Marketplace Suppliers and have been awarded ISO 20000-1 Information Technology Service Management, ISO 9001 Quality Management and ISO 27001 Information Security Management.
mplsystems are an
award-winning provider of Omni-Channel Contact Centre and CRM Customer Service
applications. Our unique, configurable unified agent desktop solution has
transformed customer engagement for many of Europe's top businesses by
providing a 360-degree view of the customer, whilst managing voice; email;
chat; social and mobile channels as a seamless experience.
Our pioneering intelligent self-service solution is enabling customers to seamlessly bring Artificial Intelligence and Virtual Assistance into customer service as part of their digital strategy. As a Visionary in Gartner's latest Contact Centre as a Service Magic Quadrant, we are trusted by leading organisations across Europe to manage their end-to-end Omni Channel Customer journeys.
simPRO Software provides Job Management Software for the Trade Service industry. simPRO's flagship product, simPRO Enterprise integrates every aspect of the trade service business to easily identify the who, what, where, when and how-much of any job. Enterprise enables both service and project based businesses to get the work done on schedule and get paid on time.